News

July 7 , 2009

Press Release -ITOptimizer New Release Further Simplifies Service Management Process Design

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June 18 , 2009

Join Consulting-Portal and Service-now.com for the second in a series of webinars that illustrate how to rapidly define and translate technical requirements. We’ll then demonstrate how easy it is to model and configure processes within Service-now.com.

Watch Webinar

Translating Change Management Processes into Technical Requirements

May 22, 2009

ITSMWatch.com Article:

Understanding and Maximizing Your ITSM Investment - By: David Mainville, CEO, Consulting-Portal

View Article

Understanding and Maximizing Your ITSM Investment

April 16, 2009

Consulting-Portal and Service-now.com illustrate how to rapidly define and translate technical requirements. We then demonstrate how easy it is to model and change processes within Service-now.com.

Watch Webinar

Translating ITIL Processes into Technical Requirements

March 12 , 2009

2008 Industry Survey Whitepaper and Webinar

	View Press Release	4th Annual ITSM Survey Finds 71% of Organizations Do Not Have Defined, Implemented and Enforced ITSM Governance
	Download PDF	2008 ITSM Industry Survey White Paper
	Watch Webinar	2008 Industry Survey results webinar

February 8 , 2009

CP launches "The Portal" its monthly ITSM podcast series

Visit the podcast page

The Portal - "your gateway into all things Service Management"

November 5, 2008

CP announces a "do-it-yourself" Toolkit for the ITSM & ITIL Practitioner

	View Press Release	A "do it yourself" Toolkit for the ITSM Practitioner
	Watch webinar	Assess, Design and Measure: Establishing a Framework for Continual Service Improvement

October 27, 2008

CP announces the launch of its eProcess solution, the easiest way to Build, Customize and Manage ITSM Processes.

	View Press Release
	View eProcess Demo

June 10-12, 2008

Wall Street & Technology Interviews CP's Co-Founder David Mainville at the SIFMA Technology Management Conference

Watch Interview

May 27, 2008

CP Announces Launch of Metricus: IT Performance Management SaaS solution at SIFMA Technology Management Conference

	View Article
	Watch Metricus Demo

Webinars and White Papers

	Watch Webinar	Translating ITIL Processes into Technical Requirements
	Download PDF	ITOptimizer: Process Design Simplified
	Download PDF	2008 ITSM Industry Survey White Paper
	Watch Webinar	2008 Industry Survey results Webinar
	Watch webinar	CSI: Assess, Design & Measure Webinar
	Watch webinar	ITIL v3 Awareness Webinar
	Download PDF	SIFMA 2008 - Presentation: Driving IT Cost Reduction
	Download PDF	2007 ITSM Industry Survey White Paper
	Watch webinar	2007 ITSM Industry Survey results Webinar
	Watch webinar	2006 ITSM Industry Survey Results Webinar
	Download PDF	2006 ITSM Industry Survey White Paper
	Download PDF	2005 ITSM Industry Survey White Paper
	Download PDF	How to Enable Business Alignment Using ITIL
	Download PDF	Necessary Frameworks for IT Governance
	Watch webinar	A Practical Approach to Business Service Management
	Podcast	Technology as a Business Service

Brochures & Workshops

	Download PDF	Case Study - Operational Excellence
	Download PDF	Case Study - Process Rationalization
	Download PDF	ITSM Education Brochure
	Download PDF	ITSM (Polestar) Simulation
	Download PDF	Workshops Brochure
	Download PDF	eProcess Brochure
	Download PDF	ITSM Assessment Brochure